History and diagnosis.
An accepted request and a verified physical outcome are different results.
1Steps
- Open the run in History and inspect step states and error codes.
- In Why didn’t it run, read event observations, historical conditions and current checks separately.
- We never automatically repeat an uncertain device command.
- Export a diagnostic file yourself if needed; it is not sent automatically.
2Limits
- The latest observed event and selected run are separate records. Current checks cannot prove what happened in the past.
- No event record. The event may not have arrived, monitoring may be off, or the app may have stopped. The cause is unknown.
- Manual tests bypass entry conditions. This result does not prove the automatic trigger works.
- Outcome unverified. Check the physical device before retrying. Commands are not automatically repeated.
- Contains only feature counts, statuses and error codes. Flow names, addresses, notifications, variable values and credentials are excluded. The file is saved where you choose and is not sent automatically.